Call Centre Agent (Inbound & Outbound Sales Executive)

About this role

Position Summary The Call Centre Agent is responsible for managing inbound and outbound customer communications to generate sales, provide product information, follow up quotations, and maintain excellent customer relationships. The role requires exceptional telephone etiquette, strong sales skills, and the ability to achieve daily productivity and sales targets while delivering outstanding customer experience.

Requirements

Personal Attributes Customer-focused. Disciplined and punctual. Results-oriented. Excellent communication skills. Positive attitude. Confident and persuasive. Detail-oriented. Honest and professional. Self-motivated and resilient.